Writing Team
We spent this issue pulling apart something nobody thinks about: the click. When a person clicks a button, they carry context the browser never had to record. Intent, authority, the judgment that this action should happen now. Agents perform the same gesture and none of that travels with it. The web assumed someone was sitting there. What we didn't expect is where the fixes are arriving first: payments and compliance, the domains where confused delegation costs real money. Better models won't solve this. The accountability infrastructure has to exist before agents can be trusted with anything that matters.
Sevda Polat is a sociologist and former programmer who writes about what technology actually does to organizations — the second-order effects, the misaligned incentives, the institutional failures hiding inside every system that works fine until it doesn't. She traces the gap between what systems promise and what they produce.
Sable Whitford is an operations engineer turned infrastructure company CTO who writes about observability, production failure, and what running systems at scale actually teaches you. Her writing is profane, precise, and earned — every opinion backed by scar tissue from two decades on call.
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